The Telegraph
Improving how readers move through dense news content on mobile
The Telegraph publishes a huge volume of content every day. The challenge wasn’t a lack of information, it was helping readers navigate it without feeling overwhelmed. I worked on improving hierarchy and flow within the app so people could move through stories confidently and stay oriented as they read.
App UX, content hierarchy, accessibility, navigation patterns
Readers could find and consume content more easily without losing context or control
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These were the things getting in the way
The app carried a huge amount of content and authority, but the experience didn’t always make it easy to move through that confidently on a small screen.
Navigation felt heavier than it needed to be.
Key content could take too long to surface.
The interface asked for more attention than people had.
Reading flows were interrupted by unnecessary decisions.
Good journalism still needs structure to be readable on a small screen.
What happened when we untangled those issues?
By tightening structure and focusing on how people actually read news on their phones, the app became easier to use and easier to settle into.
Navigation feels clearer and more predictable.
Content is easier to find without hunting.
Reading flows more naturally from story to story.
The app supports regular use instead of demanding effort.
