User Experience Design
More Than Just Pretty Interfaces
User interface design and user experience research should work together like bread and butter—smooth, natural, and satisfying. Whether you’re untangling messy user journeys, need insight into what’s frustrating your audience, or want designs that actually work, I’m here to make it all click.
Prototyping and Testing
Let’s get hands-on before we go live. Interactive prototypes help us fine-tune and validate designs, so you’re launching with confidence.
Interfaces That Work Beautifully
Designs that are sleek, accessible, and functional. Because good design isn’t just about how it looks—it’s about how it works.
User Journeys That Feel Natural
No one likes dead ends or confusing detours. I map out clear, intuitive user flows that make every interaction feel like second nature.
UX Research That Gets Results
Through user interviews, testing, and data analysis, I uncover what your audience really needs (and what they secretly can’t stand). These insights form the backbone of every design decision.
Why work with me?
Because I get that your users aren’t just numbers—they’re people. Every design I create starts with empathy and ends with impact. Here’s how I make it happen:
User-first thinking
Your audience is the heart of every decision.
Clarity meets creativity
Designs that solve problems and look fantastic.
The whole package
Research, strategy, and design all rolled into one seamless experience.
The Process (a.k.a. The Magic Behind the Scenes)
Here’s how we’ll work together to transform your digital experience:
1.
Discover the pain points
Through workshops and UX research, we’ll uncover where your users are struggling and how to fix it.
2.
Define the Strategy
User personas, journey maps, and wireframes set the stage for a seamless experience.
3.
Design the experience
From initial concepts to polished interfaces, every element is crafted with precision and personality.
4.
Test, Refine and Deliver
Prototypes are tested with users, refined, and handed over, ready to launch a product that works and delights.
✤ Ways to work with me for brand, website, and customer experience design
The right design help, your way
Whether you need quick clarity or a full brand and website, I offer design services that meet you where you are and get you moving forward with confidence.
✤ Design Day £400
One focused day, real design results
One focused day to sort your brand out. Perfect if you’re stuck, overwhelmed, or need fast results. We’ll sit down, pick through the tangles, and you’ll leave with design work you can actually use.
What we might cover
- Brand clarity and direction
- Website review and quick wins
- Fresh templates and social assets
- A proper tidy-up across files
One day to fix brand confusion and improve your website user experience.
✤ Web & Brand Project £3,500
Brand Identity and Website Design
When one day won’t cut it. This is the backbone: a unified identity and website designed together as one seamless system. Strategy, visuals, tone, and templates that finally make your brand work everywhere and a site that feels professional, trustworthy, and easy to run.
What’s included
- Brand strategy and creative direction
- Visual identity that feels like you
- Website design across every device
- Guidelines and assets for consistency
Two weeks to refresh your brand and website with a cohesive identity and user-friendly design.
"Eloise’s audit of our site and identity hasn’t just elevated our brand, it’s had a measurable, positive impact on our revenue. Her work will be felt across the business for years to come, and we’re deeply grateful for the expertise and dedication she brought to this project.
Matt Habecker • Summit Education
"The engagement with our thinking, exploration of the visual elements, and creating the manifestations of our new brand - physical and online was beyond expectations."
Nick Piggott • RadioDNS
"Working with Eloise has been fantastic from start to - well it’s not finished yet, we keep finding new projects for her! From the get-go she’s understood the challenges we face as a small team and has been pivotal in shaping our brand vision. She really feels like an extended part of the team! Couldn’t recommend working with her enough!"
Olivia Lauridsen • GOA Marketing
The Results Speak for Themselves
I’ve partnered with leading brands across tech, audio, and beyond to deliver game-changing results:
WeFerment's Ecommerce Update
WeFerment, a subscription service for fermented foods, was struggling with an outdated user experience and an unengaging interface. See how the 6-week programme transformed their e-commerce site with a full UX and UI overhaul. ➜
Building Brillea's Brand Foundations
When Brillea, a marketing growth tech start-up, came to me, they needed everything—brand identity, social media presence, and tone of voice. They were starting from scratch. Discover how the 6-week programme built their entire brand foundation and set them up for growth.
